![]() We are available to assist you Monday through Friday 8 a.m. If you have trouble logging on, please contact our Customer Care representatives at 85. Our Mobile app supports the following versions on IOS devices: Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day. For subsequent payments, you can simply select that account for payment. On your first visit, you can set up your banking information. Then, select One Time Payment from Account Details. Simply download the app and login to your account or create a new account if you haven’t already set up your online access. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990.įreedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Ěccess protected by multifactor authenticationįreedom Mortgage is committed to fostering homeownership across the United States.Login with secure fingerprint or facial recognition.Rest easy with built-in security features Never miss another opportunity to lower your rate.Get notified when a new statement is available.Go paperless, view, and download important documents.Utilize the in-app help center for questions and tips.Pay your bill and manage recurring payments.View your mortgage balance and current loan details.He was a combat veteran, career Marine of over 22 years and they just auctioned off the property, breaching the agreement.Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app. This company lied to us, then sold my father's home. They didn't mention anything about it when my sister called them a couple weeks ago. We have received no communication regarding another foreclosure or auction. They have my phone number, email, and home address, and that same information for my sister as well. They claim they have been trying to reach us for many many weeks, however, this is not true. They did not honor the agreement, the new loan or anything they said they would. Less than a week ago we found out they went ahead and auctioned off the house. They reviewed the account and took the payment as agreed. We spoke to them at the end of October to make the payment. The agreement was to make the first payment on the new loan in November. There was an auction set to happen about two months ago, but once we were approved, they stopped the auction and took the house off the market. I will NEVER use Freedom Mortgage again.Īfter my father passed, we applied for a loan modification to assume the loan. We almost lost the house we were attempting to buy because of Freedom Mortgage and this individual loan officer. She kept asking for information, and after sending it to her, it would take an additional 1-2 days to respond and she would lose the pay stubs and w2’s that I sent her and ask me to resend them. When I did finally make contact with her, she was clueless as to where we were in the loan process and delayed my process by another week. It took her almost a week to respond to my phone calls and e-mails. I had received a preapproval from a loan officer that had resigned at Freedom Mortgage and a new loan officer took over my file. I attempted multiple times to make contact via phone or email. ![]() There was zero contact and communication from her. I don’t know if it was lack of experience or just plain incompetence, but my lender with freedom mortgage was awful. As a former vet, I had attempted to use Freedom Mortgage as my lender for the purchase of a new home.
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